Pocket Worlds Trust & Safety

Worlds grow when people feel safe inside them.

We combine intelligent systems, expert human judgment, and clear community tools to protect expression, connection, and play at scale.

Explore our approach

Safety is not a wall around a world. It is the living system that lets a community flourish.

The safety loop

Designed to get smarter with every signal.

Our tools connect community reports, behavioral signals, moderation context, and outcomes into one continuously improving system.

1Detect

AI helps surface potentially harmful content, risky behavior, and patterns that are difficult to see one report at a time.

2Prioritize

Signals are organized by urgency and potential impact so the most serious risks can receive attention first.

3Review

Trained teams assess context and evidence. Volume alone does not determine an outcome.

4Act

Responses can range from education and warnings to content removal and account restrictions.

5Learn

Review outcomes improve the systems, policies, and product interventions that protect every world.

AI + human judgment

Intelligence at scale.
People in the loop.

Context over counts

Reports and automated signals guide attention. Decisions are grounded in evidence, context, severity, and history—not raw report volume.

Humans make the call

AI assists moderation teams by filtering, organizing, and surfacing risk. Nuanced enforcement remains a human responsibility.

Accountability built in

We communicate rules, record enforcement history, and provide appeal paths for eligible moderation decisions.

Prevention first

Safety locks, age-aware protections, scam education, blocking, and reporting give people agency before harm escalates.

Our focus

Protecting what makes social worlds worth joining.

Community

Respect and belonging

Clear standards address harassment, hate, threats, exploitation, graphic content, and other behavior that undermines community life.

Integrity

Trustworthy economies

We work to reduce scams, account theft, deceptive trades, unauthorized tools, and manipulation of creator ecosystems.

Protection

Younger players

Age rules and age-aware safeguards help create stronger boundaries around younger members of our communities.

Security

Safer accounts

Product controls and ongoing education help players protect credentials, recognize phishing, and respond to suspicious activity.

In-world resources

Need help in one of our worlds?

Product support centers contain the current community guidelines, reporting instructions, appeal information, safety education, and legal resources for each community.